PRIVACY NOTICE

Luis Reyes, better known as Que Loco Tours, with address at Calle Privada 9 A sur #5131, Colonia Prados Agua Azul, Puebla, Puebla municipality or delegation, c.p. 72430, in Puebla, Puebla, Mexico, and internet portal www.quelocotours.com, he is responsible for the use and protection of his personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

● Send advertising information about our services

● Coordination to organize the tourist activity

● Send promotions

● Habits, interests and consumption behavior

● Know your state of health to organize the tourist activity

● Maintain, improve and evaluate our services

● Marketing or advertising

● Commercial prospecting

In case you do not want your personal data to be used for these secondary purposes, send us an email to info@quelocotours.com, indicating below:

I do not consent to my personal data being used for the following purposes:

[ ] Send advertising information about our services

[ ] Coordination to organize the tourist activity

[ ] Send promotions

[ ] Habits, interests and consumption behavior

[ ] Know your state of health to organize the tourist activity

[ ] Maintain, improve and evaluate our services

[ ] Marketing or advertising

[ ] Commercial prospecting

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

● Name

● Place of birth

● Date of birth

● Nationality

● Address

● Home phone number

● Cell phone number

● Email

● Autograph signature

● Electronic signature

● Age

● Photography

● Height

● Weight

● Tickets to the country

● Departures from the country

● Length of stay in the country

● Immigration quality

● Bank accounts

● Hobbies

● Sports you practice

● Games of your interest

In addition to the personal data mentioned above, for the purposes informed in this privacy notice we will use the following personal data considered sensitive, which require special protection:

● Health data

With whom do we share your personal information and for what purposes?

We inform you that your personal data is shared within the country with the following people, companies, organizations or authorities other than us, for the following purposes:

Mapfre SA de CV to insure (if contracted)

Tourist Guides for the Coordination of the tour, and in some tours to know about the state of health

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. To exercise any of the ARCO rights, you must submit the respective request through the following means:

info@quelocotours.com

Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:

a) Through what means can the holder and, where appropriate, his representative, as well as the personality of the latter, prove their identity?

 Official identification such as passport

b) What information and/or documentation should the application contain?

Official identification, which data was provided and which ones you want to modify.

c) In how many days will we respond to your request?

10 working days

d) By what means will we communicate the response to your request?

Email

e) In what media can the personal data you request be reproduced?

Email

f) For more information about the procedure, we make the following means available:

www.quelocotours.com

The contact details of the person or department of personal data, which is in charge of processing the requests for ARCO rights, are the following:

a) Name of the person or department of personal data: Luis Alberto Reyes

b) Address: Private street 9 to the south #5131, Prados Agua Azul neighborhood, Pue city 

c) Email: info@quelocotours.com

You can revoke your consent to the use of your personal data. You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we may require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the conclusion of your relationship with us. To revoke your consent you must submit your request through the following means:

info@quelocotours.com

Regarding the procedure and requirements for the revocation of your consent, we inform you of the following:

a) Through what means can the holder and, where appropriate, his representative, as well as the personality of the latter, prove their identity?

Official identification such as INE or passport

b) What information and/or documentation should the application contain?

Official Identification, an email and in the title or subject of the email you must write “Data revocation request”

c) In how many days will we respond to your request?

10 working days

d) By what means will we communicate the response to your request?

Email

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

Email

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

Email

The use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. We will use the personal data that we collect through these technologies for the following purposes:

Consumption habits and user statistics

The personal data we obtain from these tracking technologies is as follows:

User preferred language

Region in which the user is located

Date and time of the start and end of a user session

Searches made by a user

Lists and consumption habits on shopping pages

Likewise, we inform you that your personal information will be shared with the following people, companies, organizations or authorities other than us, for the following purposes: Google (consumer habits)

These technologies can be disabled by following the steps below:

Please send an email to info@quelocotours.com, and write “Disable technologies” in the title or subject. In the body, describe which technologies you want to disable in addition to the name and data to be able to identify it.

How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through: at www.quelocotours.com in the “Privacy Notice” section.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:

The privacy notice is published on the website: www.quelocotours.com

Last update: 02/23/2022